Payment & Finance Options
We understand that everyone has different financial needs and priorities, so we want to make it as simple as possible for you to make the right decisions when purchasing a SheShed. Here are the four options you can choose when considering how to pay for your new SheShed kitset...
Pay for it Upfront
When you pay in full, if your chosen kitset is available in our warehouse, we can usually process and dispatch it to you within two weeks and sometimes even sooner.
Pay a 50% Deposit
Paying a 50% deposit secures the next available stock so you don't miss out. You can then pay the remainder once you're ready for delivery.
Pay 33% on Layby
Click here to see our layby policy below. Please note that we can't reserve stock until you've paid at least 50%.
We recommend paying via direct bank deposit, but you can also choose to pay via cash or credit card in person or over the phone. (Please note: Paying by credit/debit card will incur an additional transaction fee of 1.5% of the total purchase amount.)
Purchase Stage One: After we have received at least 50% of your payment (via any payment method), your selected cabin kitset is held in reserve under your name, either in our warehouse stock or in our confirmed incomming shipments.
Purchase Stage Two: After we have received your final or full payment, and once any incoming shipment has arrived, we can now dispatch your kitset from our warehouse to you. Please allow up to two weeks for dispatch and shipping from the time your kitset is ready in our warehouse.
Layby Policy and Terms
The Layby Agreement is a contract between SheShed and the Customer (“you”) where non-sale items over the minimum purchase price of $2000.00 are held by SheShed until the total purchase price is paid.
All terms and conditions of the Fair Trading Act 1986 and it's amendments apply for our New Zealand customers, while all terms and conditions of the Layby Sales Act 1971 and it's amendments apply for our Australian customers.
- Pay a deposit amount of at least 30% to commence the layby;
- Complete layby term within 3 months;
- Make regular payments on the layby during this term;
- Make payment by either automatic payment or direct credit, visa, master card, eftpos or bank transfer into our Bank Account.
If you do not complete the Layby Sale Agreement in full by end of the layby term or decide to cancel the Layby Sale Agreement before sale is completed you are deemed to have cancelled the contract and the following will apply: If the customer chooses to cancel or terminate their layby agreement a 10% restocking fee applies.
To request a layby agreement, please call us on AU: 1800 316 583 | NZ: 0800 626 500
Holds, Orders and Deposits
She Shed will take a 50% order placement or holding deposit on shed and cabin orders when the customer isn’t ready for immediate dispatch or a special order on a cabin or shed product is required.
She Shed will require a delivery timeframe for the cabin and will arrange to have stock available during that time frame for immediate dispatch. If the timeframe is altered for any reason, She Shed cannot guarantee immediate delivery of the cabin and there may be a short waiting period. Due to the current shipping delays and world events, She Shed cannot take responsibility for delays in the shipping or delivery times due to Shipping congestions, container delays currently. We will keep you informed at all times of estimated delivery timelines.
Full payment is required prior to dispatch.
If you have a change of heart before the delivery of your order, please reach out to our customer service team for a full store credit, as no refunds will be offered unless required by law.
Need Some Help?
It sounds cliche, but we really do pride ourselves on our great customer service. If you've experienced a problem with our service or one of the products we've sold to you, we would love to have the chance to help make things right for you. Please call us today: AU: 1800 316 583 | NZ: 0800 626 500
While we do our very best to make sure all the information we provide on our website is accurate and up to date, and we can't be held liable for any mistakes or errors that may be pressent, we will do our best to make sure that any errors are corrected as soon as they are brought to our attention.
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